AI glossary

What is an AI agent?

Also called: agentic AI, AI agents

An AI agent is an AI system that can take actions to reach a goal, not just reply with text. It plans steps, uses tools like web search, code or apps, looks at the results, and decides what to do next, often with a human approving important steps.

How does an AI agent work?

A language model is given a goal and a set of tools. It chooses a tool, the system runs it, and the result goes back to the model, repeating until the goal is met or it needs help.

Why does an AI agent matter?

Agents can automate multi-step work, but they can also make costly mistakes. Clear limits, permissions and human checks matter.

An example

Example: An agent reads new invoices in a shared inbox, extracts the amounts into a spreadsheet, and asks a person before paying anything.

Related terms

Learn it properly

An AI agent is covered in AI Builder, with short lessons, practice questions and instant feedback.

Learn AI Builder free

Five minutes a day, with an AI tutor that shows its sources.

Start learning free

Updated 18 October 2026 · Written by the Plintrix team